Privacy Notice for Customers and Interested Parties
PropFit Asia and Reson8 Asia (hereinafter referred to as “we,” “us,” or “our”) are committed to protecting the personal data of our customers and those interested in our products and services (collectively referred to as “you”). This Privacy Notice outlines how we collect, use, disclose, and safeguard your personal data, in compliance with applicable data protection laws. Additionally, this document explains your rights concerning your personal data and provides our contact information for any inquiries.
1. Personal Data We Collect
This Privacy Notice applies to the personal data of the following groups:
1.1 Customers
Individuals who purchase products or use services provided by PropFit or Reson8 Asia. This includes individuals associated with corporate clients (e.g., representatives or contacts listed in transactional documents) and personal data collected in relation to our offerings.
1.2 Interested Parties
Individuals who express interest in our products or services through any of our communication channels. This includes filling out registration forms for newsletters, promotions, or location-based services, as well as those undergoing eligibility assessments for purchasing or using our services.
2. Purposes of Data Collection, Use, and Disclosure
2.1 General Purposes
We may process your personal data for the following purposes based on the corresponding legal grounds:
| Purpose | Legal Basis |
|---|---|
| 1. To communicate and coordinate business-related matters. | Legitimate Interests |
| 2. To collect and use personal data (e.g., name, position, company affiliation) for activities, publications, or promotional content shared across various channels (e.g., websites, social media platforms). | Legitimate Interests |
| 3. To facilitate system access, including online platforms and network connectivity. | Contractual Basis / Legitimate Interests |
| 4. For internal planning, reporting, auditing, and organizational risk management. | Legitimate Interests |
| 5. To enable legal transfers or mergers of business operations. | Legal Obligation |
| 6. To manage stakeholder relationships and analyze feedback for service improvement. | Legitimate Interests |
| 7. To comply with regulatory evaluations or audits. | Legitimate Interests |
| 8. To investigate complaints, prevent fraud, and address legal proceedings transparently. | Legal Obligation / Legitimate Interests |
| 9. To facilitate participation in events or projects organized by us, including handling related queries, feedback, and logistics. | Legitimate Interests / Contractual Basis |
| 10. To ensure the security of our premises through access management and CCTV monitoring. | Legitimate Interests |
| 11. To establish, enforce, or defend legal claims, and comply with court orders or legal directives. | Legal Obligation / Legitimate Interests |
| 12. To comply with health and safety laws or regulations in the public interest. | Legal Obligation |
| 13. To manage hygiene and safety protocols effectively. | Vital Interests |
2.2 Additional Purposes for Interested Parties
If you decide to buy or rent a property through Propfit or Reson8 Asia, we may process your personal data for the following additional purposes:
| Purpose | Legal Basis |
|---|---|
| 1. To evaluate and approve requests to purchase products or use services, including identity verification, authority checks, transaction risk assessments, and internal processes related to contracts, deliveries, billing, and communications. | Contractual Basis / Legitimate Interests |
| 2. To assess, improve, and develop products, services, and promotions, as well as to survey satisfaction levels to tailor offerings to your needs. | Legitimate Interests |
| 3. To provide information to banks, financial institutions, the Department of Business Development, the Revenue Department, the Excise Department, the Stock Exchange of Thailand, the Securities and Exchange Commission, and other relevant external entities. | Legitimate Interests |
| 4. To measure performance and analyze market trends and marketing strategies, including planning, reporting, and business forecasting. | Legitimate Interests |
| 5. To research, analyze, and develop products, services, and activities, including collecting website usage data for website and communication strategy enhancements. | Legitimate Interests |
| 6. To process contact requests or inquiries made through our channels, including issuing receipts (if applicable), verifying facts, maintaining records, and managing internal audits and risk. | Legitimate Interests |
2.3 Additional Purposes for Customers
If you decide to buy or rent a property through Propfit or Reson8 Asia, we may process your personal data for the following additional purposes:
| Purpose | Legal Basis |
|---|---|
| 1. To assist in the search and selection of properties based on your preferences and needs, including communicating recommendations and coordinating with property owners or developers. | Legitimate Interests / Contractual Basis |
| 2. To manage customer relations, such as creating accounts or profiles for tracking your preferences, facilitating follow-ups, or communicating updates and offers. Customers may opt out of receiving promotional communications at any time. | Legitimate Interests |
| 3. To facilitate the buying or renting process, including coordination with financial institutions, legal entities, or property developers to support your transaction. | Contractual Basis |
| 4. To assess, improve, and develop our services, such as gathering feedback on your experience to enhance our property recommendations and customer service. | Legitimate Interests |
In cases where providing personal data is necessary to fulfill contractual or legal obligations, failure to do so may result in our inability to assist with your property transaction or provide related services.
Additionally, if you provide personal data of others (e.g., co-tenants or family members) to us, you are responsible for informing them about this privacy notice and obtaining their consent (if necessary).
3. Your Rights
Under applicable data protection laws, you have the right to:
- Access and request a copy of your personal data.
- Correct inaccuracies in your personal data.
- Request deletion or restriction of processing, subject to certain conditions.
- Object to the processing of your personal data in specific circumstances.
- Withdraw consent at any time, where consent was the basis for data processing.
- File complaints with a regulatory authority if you believe your data rights have been violated.
4. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Notice or how we handle your personal data, please contact us via:
- Email: info@propfit.asia
- WhatsApp: +66 922687075
- Line ID: @propdeal
